Usage and billing
What are storage tokens?
Storage tokens measure how much content you've synced to your bots. 1,000 storage tokens ≈ 750 words.
How storage tokens work
When you sync a data source, Chat Thing processes your content and stores it so your bot can search and reference it. This uses storage tokens.
- Each plan includes a monthly storage token allowance
- Tokens are used when you sync data sources
- Re-syncing only uses tokens for new or changed content
Estimating usage before syncing
| Content type | Approximate tokens |
|---|---|
| 1 webpage (average) | 500-2,000 |
| 1 Notion page | 300-1,500 |
| 1 PDF page | 400-800 |
| 10-minute YouTube video | 1,500-2,500 |
| Blog post (1,000 words) | ~1,300 |
Tips for reducing token usage
- Use CSS selectors - Exclude headers, footers, and navigation
- Split large data sources - Only re-sync sections that changed
- Enable auto-sync - Uses diff syncing (only changed content)
- Remove unnecessary pages - Prune pages your bot doesn't need
- Avoid duplicate content - Don't add the same page to multiple data sources
What happens when you hit your limit?
If you reach your storage token limit:
- Existing data sources continue working
- You won't be able to sync new content until next month or you upgrade
Checking your usage
View your storage token usage on the account page. You can see:
- Total tokens used this month
- Usage by bot
- Usage by data source