4-8 MAY - LAUNCH WEEK 02

Level-Up!

Your AI agent just levelled up. Five days, five big drops.

01: MON, 4 MAY

Human Takeover

Sometimes a customer needs a human touch. With Human Takeover, your team can jump into any conversation instantly, take control from the AI, and pick up right where it left off.

02: TUE, 5 MAY

Rich Display Modes

Chat Thing agents can now reply with cards, charts, tables, maps, and Mermaid diagrams - not just text. Turn on a display mode for any supporting power-up, or add a standalone Display power-up.

03: WED, 6 MAY

AI-Powered Analytics

Understand exactly how your users interact with your bot. See conversation trends, intent clusters, drop-off points, and AI-generated recommendations - all in one place.

04: THU, 7 MAY

Discord V2 Gateway

The Discord experience just got a major upgrade. The new V2 Gateway unlocks richer interactions, faster responses, and deeper integration with your Discord communities.

05: FRI, 8 MAY

Lead Capture

Know who you are talking to before the first message. Lead Capture is a native pre-chat form for the web channel. Visitors fill it in, the chat opens, and their answers flow into your systems via webhook.